Privacy Policy

Last updated: [Mordad 1405 – July 2026]

We consider respect for users’ privacy to be a fundamental principle on this website, and we are committed to maintaining and processing your personal information with care, transparency, and in accordance with standard principles. This document explains what information we collect from you, how we use it, with whom it may be shared, and what rights you have regarding your personal data. Your use of this website constitutes acceptance of the terms of this policy.

1. Information We Collect

When you use the site, we may receive information from you directly or indirectly. Depending on the nature of your interaction with the website, this information may include:

• First and last name
• Phone number, email address, and other contact information
• Account information if you register
• Messages, requests, or comments you submit through forms
• Technical information such as IP address, browser type, device, and operating system
• Behavioral data such as pages visited, time spent, and how you use the site

2. How We Use Information

The information collected is used for specific and lawful purposes, including:

• Providing better services and personalizing the user experience
• Responding to requests, messages, and customer support inquiries
• Managing user accounts and authenticating users
• Improving website performance, security, and content quality
• Sending notices, updates, or important service-related messages
• Conducting statistical analysis and reporting to develop services
• Preventing fraud, misuse, or unauthorized activities

3. Cookies and Similar Technologies

This website may use cookies and similar technologies to improve the user experience. Cookies are small files stored in your browser that help us remember your preferences, analyze site performance, and provide more relevant content. You can disable cookies through your browser settings; however, some parts of the site may not function properly.

4. Sharing Information

We do not sell or rent your personal information to third parties without a valid reason and outside the scope of this policy. However, your information may be shared with others under the following circumstances:

• With service providers who assist with website management, hosting, email delivery, or technical support
• If required by law, court order, or requests from competent authorities
• To protect the rights, security, and legitimate interests of the website, users, or third parties
• In the event of a merger, transfer of ownership, or change in business structure, subject to legal requirements

5. Information Security

We use appropriate technical and administrative security measures to protect user information. These measures may include access controls, encryption, security monitoring, and secure data storage. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security. We recommend that users also take care to protect their login details and passwords.

6. Data Retention

Your personal information is retained only for as long as necessary for the purposes stated in this policy, unless a longer retention period is required by law. After the retention period ends, the information will be securely deleted or anonymized. The criteria for determining the retention period may include the type of data, operational needs, legal requirements, and security considerations.

7. User Rights

Depending on the applicable laws, you may have certain rights regarding your personal information, including:

• Requesting access to stored data
• Requesting correction of inaccurate or incomplete information
• Requesting deletion of data where legally permitted
• Restricting or objecting to certain types of data processing
• Unsubscribing from promotional or informational messages

To exercise these rights, you may contact us using the communication methods listed on this page. We will review your requests in accordance with applicable laws and within a reasonable timeframe.

8. Links to Other Websites

Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy policies, content, or data processing practices of these websites. We recommend reviewing the policies of any other website before providing any personal information.

9. Children’s Privacy

The services of this website are generally intended for adults or authorized users. We do not knowingly collect children’s personal information without the consent of a parent or legal guardian. If we become aware that information has been received from a child without the necessary authorization, appropriate steps will be taken to delete it.

10. Changes to This Policy

This policy may be updated from time to time to reflect changes in services, laws, or security requirements. Any changes will be announced on this page, and the updated date will also be revised. Your continued use of the website after such changes are made constitutes acceptance of the new version of the policy.

11. Contact Us

If you have any questions about this policy, the use of your personal information, or your rights, you may contact us through the following methods:

• Email: silkvisaaustralia@gmail.com
• Phone: [02126423977]
• Address: [Tehran, Meydan-e Mirdamad, Vaziri Pour Street, Baghiani Street, Plaque 22, Unit 2]

We are committed to protecting your information within the framework of the law, with full transparency and responsibility, and to providing a safe and reliable experience for users.